I talked to them today. They didn't put a reason for the issue on my paper work that they sent with the new motherboard. When I talked to them today they stated that it was a hardware issue on the motherboard when overclocking per their notes, that they can not fix on the motherboard. I noticed with the old board that when using memory timing configurator that the memory voltages never did get read correctly while others didn't seem to have that issue.
This new mother board, it's reads them correctly. Whatever it is that might also be an indicator that you have the issue is my educated guess.
Update:
Played bf2042, GTA v and Red Dead without a single issue. Ran tm5 memory test, passed. Seems solid as a rock so far.