Ok,
1. My OS is windows 7 ultimate 64 bit service pack
2.What web browser works best for this web site?
3.My screen shot software is sinpping tool I might be wrong but this screen shot software does not allow me to make the size smaller for the screen shot you need to see to help solve my problem
4. What is the best screen shot software for this site? I might be using the wrong one that could be causing the problem.
5. I am willing to do a clean install of my OS if this is needed.
6. I will search for a different screen shot software program and try a different web browser.
Thanks,
Mack4033