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Weird login issue

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Posted (edited)

you get frustrated on a free service for not getting support/help on Sunday evening within an hour of your original post?

Edited by FireKillerGR
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I hope the programmer is behind this, otherwise I won't sleep tonite

It's weird that some users are not affected at all, while indeed I get welcomed by a blank page , hitting refresh (F5) loads the normal page, however my actions as moderator are limited.

Thing is if you log out, the site is fast again...

I'm checking with Roman if it might  not a better idea to pull the site for a few days

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Posted (edited)

i havent had the problem here , goes straight to the bot page no probs but my own page on bot its blank as the complaint says

 

 

 

 

Edited by ozzie

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7 hours ago, ground1556 said:

It seems to only affect team captains.

+

Regular members works fine

 

 

photo_2020-05-11_09-15-58.jpg

photo_2020-05-11_09-15-56.jpg

photo_2020-05-11_09-15-55.jpg

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12 hours ago, ground1556 said:

It seems to only affect team captains.

Yes

I cant log-in to my account either.

Blank page after log-in

 

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Same for me, I'm also a team captain.

Didn't we have this bug a few months back?

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38 minutes ago, _mat_ said:

Same for me, I'm also a team captain.

Didn't we have this bug a few months back?

yes this happened a few months ago. Its only team captains that are affected afaik

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Posted (edited)

i have this problem too,it was almost a year ago and now appeared again

Edited by Remarc

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+1 here, I'm a team captain. Browser doesn't matter, all the same on chrome/firefox/edge. Looks exactly like situation earlier during august 2019.

 

 

scrn-2.png

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I use Google Chrome on Android 10 and Windows 10, if that helps at all.

I can't login to the HWBot main page to submit normal results while using the normal chrome browser. It will say that I'm logged in only to redirect me back to the main page, saying "sign in" and what not. I can log in while in Incognito Mode. It does not affect the forums at all for me.

Occasionally I can't log in to the forums or the main page at all, while others are able to. I doubt that one's an issue with the page though.

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Posted (edited)

Now it is two days that the side isnt working for Teamcaptains. What is wrong? We have the same Problem last year.

What thats for a buggy software?????

Edited by Bullshooter

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Thats right Albrecht, but i dont no where is the Problem, seems like the same Problem last year. 

But it is only a Problem for the Teamcaptains, why?

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9 minutes ago, Bullshooter said:

But it is only a Problem for the Teamcaptains, why?

Maybe the site itself would like all users to be equal? :)

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My guess is that they will take this time to address multiple issues which will result in a better experience for all, just sit tight and be patient.

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On 5/11/2020 at 4:04 AM, ground1556 said:

It seems to only affect team captains.

+1.

Cannot login for two days straight now...
A simple user search throws out the following error
 

Quote

Sorry, an error occured while rendering this page:

DETAILS:

Error message: org.apache.torque.NoRowsException: Failed to select a row.

1780755530_OperaSnapshot_2020-05-12_235637_hwbot_org.png.ac1a6f9b43d72b20416a8d77de5db43d.png

Screenshot attached.

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Richbastard is on it since sunday evening, we can just sit it out and wait till he finds out what went wrong this time.... , I can't moderate at all... and I will no longer be Team captain once this gets sorted...

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Same issue for me and the other two team captains on our team. I can view the team home page and the pages of HWBOT members that are not team captains, but cannot access my profile or the profiles of other team captains.

However, if I authenticate with my user name and password, the team page produces the error in the second screen shot. I can only view the team page as an unauthenticated visitor.

 

Quote

 

DETAILS:

Error message: org.apache.torque.NoRowsException: Failed to select a row.

 

 

image.thumb.png.8d60ec0fa371d4143966bdff99d99ca0.png

 

 

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