Crew Strunkenbold Posted September 25, 2013 Crew Share Posted September 25, 2013 Got it working now, I really had to connect to the internet. Like I said installed updates had no effect. But running windows update was like magic. I installed not a single update except Windows Malicious Software Removal Tool which it downloaded automatically and XTU started working. I disconnected the rig from the net again and XTU is still working. Quote Link to comment Share on other sites More sharing options...
Crew Leeghoofd Posted September 26, 2013 Crew Share Posted September 26, 2013 lol that's the only update I did not select... trying again tonite... Quote Link to comment Share on other sites More sharing options...
Massman Posted September 26, 2013 Author Share Posted September 26, 2013 Fresh full blown windows 7 install, fully updated it, XTU still doesn't want to run the benchmark... Anyone still has got any releases before 4.20.8 ? Sorry but this is too much to ask benchers to update e.g. their lite OSses... Everything worked perfectly with the previous version... on the same unupdated OS... Really frustrated about this version... It is not really related to this version, but rather the renewal of the certificate root authority. That was necessary to comply with Windows 8.1. Quote Link to comment Share on other sites More sharing options...
HiVizMan Posted September 26, 2013 Share Posted September 26, 2013 So I have to connect to the internet to bench? You are kidding me right, lan drivers to be installed. Seriously... Guess that explains why I can not get this thing to run the benchmark. Quote Link to comment Share on other sites More sharing options...
Crew Leeghoofd Posted September 27, 2013 Crew Share Posted September 27, 2013 Installed the malicous tool and 6 other updates after reboot, all is fine now... Quote Link to comment Share on other sites More sharing options...
Massman Posted September 27, 2013 Author Share Posted September 27, 2013 So I have to connect to the internet to bench? You are kidding me right, lan drivers to be installed. Seriously... Guess that explains why I can not get this thing to run the benchmark. No, you don't have to be connected to the internet to run the benchmark. What is the error you are seeing? Quote Link to comment Share on other sites More sharing options...
Massman Posted September 27, 2013 Author Share Posted September 27, 2013 I think I might have a bug. 4.2 version that supports Sandy Bridge refuses to start, it just says: Unable to start Intel Extreme Tuning Utility. If there is another performance tuning application running, you must close it before trying to start this application. 4.1 works but with that I can´t run the benchmark... Anyone with the same problem? I managed to re-created this issue, and forwarded it to Intel. V4.2.0.6 worked fine on the system, when upgrading to x.8 I get this message. Quote Link to comment Share on other sites More sharing options...
HiVizMan Posted September 27, 2013 Share Posted September 27, 2013 Fresh full blown windows 7 install, fully updated it, XTU still doesn't want to run the benchmark... Anyone still has got any releases before 4.20.8 ? Sorry but this is too much to ask benchers to update e.g. their lite OSses... Everything worked perfectly with the previous version... on the same unupdated OS... Really frustrated about this version... Got it working now, I really had to connect to the internet. Like I said installed updates had no effect. But running windows update was like magic. I installed not a single update except Windows Malicious Software Removal Tool which it downloaded automatically and XTU started working. I disconnected the rig from the net again and XTU is still working. It is not really related to this version, but rather the renewal of the certificate root authority. That was necessary to comply with Windows 8.1. No, you don't have to be connected to the internet to run the benchmark. What is the error you are seeing? I had the same thing as Leeghoofd - and the fix is to connect to the internet and run updates. Hence my disbelief that to bench I have to fist install a LAN driver and install an updated Malicious Software Removal Tool. But if needs must... However it does confound. Quote Link to comment Share on other sites More sharing options...
Massman Posted September 27, 2013 Author Share Posted September 27, 2013 You can also just download it from the Microsoft site: http://www.microsoft.com/en-us/download/malicious-software-removal-tool-details.aspx Quote Link to comment Share on other sites More sharing options...
HiVizMan Posted September 27, 2013 Share Posted September 27, 2013 Think I owe you another beer. Thanks Pieter. Quote Link to comment Share on other sites More sharing options...
l0ud_sil3nc3 Posted September 28, 2013 Share Posted September 28, 2013 Hey PJ trying to run XTU and getting this: W7 x64 N edition 4.2 XTU Quote Link to comment Share on other sites More sharing options...
Crew Leeghoofd Posted September 28, 2013 Crew Share Posted September 28, 2013 Downloading it seperately didn't work here Pieter Jan,... Only after the reboot and apparently 7 updates were done, XTU started to work... ...on my WIn7 64bit SP1 it's not alone relatedto that malicious software tool removal soft... Quote Link to comment Share on other sites More sharing options...
Massman Posted September 30, 2013 Author Share Posted September 30, 2013 Hey PJ trying to run XTU and getting this: W7 x64 N edition 4.2 XTU Try this installing this software. Seems like that is the issue. You can also just download it from the Microsoft site: http://www.microsoft.com/en-us/download/malicious-software-removal-tool-details.aspx Quote Link to comment Share on other sites More sharing options...
l0ud_sil3nc3 Posted September 30, 2013 Share Posted September 30, 2013 (edited) Try this installing this software. Seems like that is the issue. Thanks PJ will give this a spin in a bit and see if it fixes the issue. edit: No go, still the same thing. Do you think my copy of W7 might have something to do with it? Edited September 30, 2013 by l0ud_sil3nc3 Quote Link to comment Share on other sites More sharing options...
der8auer Posted October 2, 2013 Share Posted October 2, 2013 Some of my team have the same issues. The installed SP1 and all available windows updates. Still it doesn't work. Any Idea what could cause this? Quote Link to comment Share on other sites More sharing options...
Moose83 Posted October 2, 2013 Share Posted October 2, 2013 Same here with 3770k:( Quote Link to comment Share on other sites More sharing options...
Massman Posted October 2, 2013 Author Share Posted October 2, 2013 Not even if you install this: http://www.microsoft.com/en-us/download/malicious-software-removal-tool-details.aspx ? Quote Link to comment Share on other sites More sharing options...
der8auer Posted October 2, 2013 Share Posted October 2, 2013 No it didn't help. Tested it myself and had the same issue. Quote Link to comment Share on other sites More sharing options...
HiVizMan Posted October 2, 2013 Share Posted October 2, 2013 Still not happening for me. Pretty frustrating, I am sure I am being a n00b about something. Quote Link to comment Share on other sites More sharing options...
Massman Posted October 2, 2013 Author Share Posted October 2, 2013 Okay, I will bring this up in the meeting this evening/night. Quote Link to comment Share on other sites More sharing options...
Crew Leeghoofd Posted October 2, 2013 Crew Share Posted October 2, 2013 PJ, I installed a Win7 64bit pro with SP1. Installed the malicious software removal tool ( via the same link as you provided): no go ! I hooked up the PC to the internet and let it sit idle for 15mins ( auto updates selected). I wanted to reboot, it said it was installing 7 updates. After the reboot, XTU worked... I will try to find time to cross check which updates have been installed via the software history tool. Keep you posted. Quote Link to comment Share on other sites More sharing options...
Massman Posted October 2, 2013 Author Share Posted October 2, 2013 Yeah, that would be useful information. Maybe they can include it in a new build or so. Quote Link to comment Share on other sites More sharing options...
Crew Leeghoofd Posted October 2, 2013 Crew Share Posted October 2, 2013 (edited) Anything for my team captain So you can rule out the language packs and IE 10... the mystery remains in one or all of the others: LOOK AT POST BELOW Edited October 2, 2013 by Leeghoofd Quote Link to comment Share on other sites More sharing options...
Crew Leeghoofd Posted October 2, 2013 Crew Share Posted October 2, 2013 (edited) Small update: Reinstalled the OS, LAN drivers and XTU. Tried XTU no go Hooked up the PC to the internet (Windows updates DISABLED),network detected, selected public network and started XTU, it took quite some time before the screen appeared, it popped up and it worked... not a single Windows Update was done ! So whats the deal here, some online synchronisation has to be performed ? Edited October 2, 2013 by Leeghoofd Quote Link to comment Share on other sites More sharing options...
Massman Posted October 4, 2013 Author Share Posted October 4, 2013 Can those who have problems send me the logfiles. Send it to pieter AT hwbot POINT org To get the log files: - folder: C:\ProgramData\Intel\Intel Extreme Tuning Utility - delete all - open XTU, when you get the error zip the folder and mail it to me That should help speed up the debug process. Quote Link to comment Share on other sites More sharing options...
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