What specifically about two members benching for the same team do you have a problem with? Something came up that looked suspicious between two users of the same team, so you (HWBot) queried the users and have in fact been given proof that they are two real people using different hardware.
I am not seeing the problem here at all. You followed protocol, they followed protocol, anyone else in the same situation doing just as all parties involved here would have been following protocol.
Was it the coaching that one member gave to the other that is the problem? If that is the case then why can't the new person start off clean without the coaching? Then the problem this brings up is what constitutes coaching. Is it reading information from a forum? A website? Asking in person? The same information gets exchanged no matter what the medium of exchange is, the only thing that changes is the speed at which information can exchange hands.
Are you (HWBot) ready to start policing all possible combination of multiple members of each/every team possibly being in the same household and making sure only one of them is submitting points for the team? This is what you guys are leading yourselves into whether you like it or not. Do you have a fool proof way to know that two submissions are or are not from the same household?
I've done my best to make sure this does not point fingers or specify any users because that does not, and should not matter. Any two or more users in the same situation should be treated the same and that is what I'm trying to make sure happens with my questions. Unfortunately you mention that this isn't the case when you said...
You blatantly admit that two lesser users doing the same thing would not cause a problem in HWBot's eyes. How can you treat users differently and still expect the community to have faith in you as our leaders? Steps need to be taken to make sure that all users are looked at in the same light.