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Posted (edited)

Hi guys

I buy new pc for my someone. his rig is i5-9400F (SRF6M U0 stepp) & ASUS Z370-AII. at first he install windows on ssd and his pc works for a week. after that, pc can boot and he can access bios but at the black screen on entering windows. PC freezed! he cant even install windows. I check this issue with ASUS H310M-C R2.0 with mine pc parts. my friend checked some version of bios as i checked too but issue still exist. I found seemilar things in tomshardware too:

https://forums.tomshardware.com/threads/new-system-i5-9400f-not-booting-everything-ok-still-dont-know-whats-wrong-urgent-help-please.3493467/

whats the problem? 

tnx

Edited by Mehdi_FXX
Posted
1 hour ago, Leeghoofd said:

what happens when he forces safe boot, could be the gpu caps out when its driver is being loaded

we didnt try safe boot we will test it. thank you

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