- do you prefer contact by email or PM?
I prefer being contacted by PM, I visit this site (almost) daily and I don't want spam on my E-Mail account!
- do you always want to have your Team Captain included in the email conversation?
This is convenient I think, I handle all of the reported scores of my team and I'd like to be in the know about what happens. If it's really personal the mods can still switch to PMs.
- do Team Captains want an on-site overview of all the blocked scores or communication (eg: a new tab 'communication' under team profile)
I like the idea of having an archive of all the reported scores and communication. After they're moderated the scores can be marked inactive but you can still have a look at them later on. Just make two new tabs under Mod tools, rename Moderate reported submissions to Moderate reported submissions/communication and make another one Archived reported submissions/communication.
- when/how would you like to be contacted?
Only during normal business hours.