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Posted

Hey all,

 

Just browing through the Fatal1ty Z87 Professional bios and found a tech support section. Seems like you can send an email straight from the BIOS to request tech support. Does any other board have this? It's a genuine question - first time I ever saw this but I don't usually look for it. It's not really a super-useful function for us overclockers, but pretty neat idea nonetheless!

 

asrockTechSupportBios.png

Posted

It's on all the boards, and in the A-Tuning OS software on the disk ;)

 

http://anandtech.com/show/6989/11

The UEFI Tech Service option is designed to send problem reports to ASRock directly from the BIOS. This feature only works if you have a wired Ethernet connection to the internet, and sends ASRock an email with the BIOS information used as well as a description provided by the user. There is a similar feature in the OS software.

ASRock%20Z87%20Ex6AC%20BIOS%2022%20-%20Tech%20Service_575px.png

Posted

Oh I can see how this will work

 

"Hi ASRock, my cpu can't overclock to 5 g, what's wrong?"

 

"Hi ASRock, how do I flash bios?"

 

"Hi ASRock, todays it's raining outside can you do something about that?"

 

:D

Posted

The Z77 board had a tech support emailer program for Windows, but not BIOS.

That's kind of cool. Wonder if their tech support is actually worth talking to.

 

I could have sworn I read somewhere about a tech support chat built into BIOS on something. Don't remember what or where though.

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