12 Posted May 24, 2013 Posted May 24, 2013 I was banned for 6 months and now my ban is over. I'm waiting for my results, points and cups back, but more then 75% of my submissions have no points at all, none of them have cups or medals and all of them have "12 has chosen to disable all rankings for his/her submissions." message, which is obviously a bug. I'm trying to recalculate it manually by pressing a button in HWBot interface, but it brings nothing. Can you please recalculate my submissions? Thank you in advance. Quote
Veld Posted May 24, 2013 Posted May 24, 2013 I agree with 12 - Hwbot admins should fix it. Hope everything will be done. Quote
Eeky NoX Posted May 24, 2013 Posted May 24, 2013 It was an old bug... even changing team did so back one year and a half But looks like there is lot of issues atmo in profile's submissions. For many of us and not even after changing team or ban... Quote
TaPaKaH Posted May 24, 2013 Posted May 24, 2013 I guess staff are currently too busy 'making love with Intel' since they can't be bothered to fix site issues, let alone someone's personal ones. Quote
TerraRaptor Posted May 24, 2013 Posted May 24, 2013 12, you can manually edit each result and untick 'i don't want points for this submission' - but this will take extremely long to complete as you have a lot of results. Quote
Crew Antinomy Posted May 24, 2013 Crew Posted May 24, 2013 You got submissions back after ban expired? LOL, gotta request mine ))) Quote
12 Posted May 24, 2013 Author Posted May 24, 2013 12, you can manually edit each result and untick 'i don't want points for this submission' - but this will take extremely long to complete as you have a lot of results. It doesn't help. I tried it already. Quote
Xtreme Addict Posted May 24, 2013 Posted May 24, 2013 He suffered too much from ban Help him ASAP HWBOT Quote
Massman Posted May 25, 2013 Posted May 25, 2013 So it still doesn't work. I'll check the code again then. FYI, whenever you contacted someone to help you, 12. I always looked at the problem and tried to fix it. Whether it is via Neoforce, Slamms, Christian or Xtreme Addict. It is usually easier to contact directly because it takes a hile to debug if there are intermediators. I guess staff are currently too busy 'making love with Intel' since they can't be bothered to fix site issues, let alone someone's personal ones. Sigh ... Sam the drama queen is back? Quote
Massman Posted May 25, 2013 Posted May 25, 2013 So, back in the office on a saturday. I've updated the database to fix the disabled for rankings. Please hit the "Recalculate points and achievements"-button on your account settings page (http://hwbot.org/profile/) and your points should be recalculated. Once that is finished - it might take a couple of hours - your team captain can hit the "Recalculate member ranking"-button on the team account settings page (http://hwbot.org/profile/team) and the team points should then be fine. If all that is done - it will take two times a couple of hours - I can manually trigger a recalculation of the Teams League. Quote
Ananerbe Posted May 25, 2013 Posted May 25, 2013 (edited) your team captain can hit the "Recalculate member ranking"-button on the team account settings page (http://hwbot.org/profile/team) and the team points should then be fine. done Edited May 25, 2013 by Ananerbe Quote
knopflerbruce Posted May 26, 2013 Posted May 26, 2013 (edited) I guess staff are currently too busy 'making love with Intel' since they can't be bothered to fix site issues, let alone someone's personal ones. We'll refund you the monthly HWBot fee for May 2013 right away due to poor customer support Actually, it's a Team PURE thing... we paid PJ to create this bug in the first place, so that we stay on top for a longer period. Edit: where the heck did those ~16k come from? 12 ~5k, and the rest? Edited May 26, 2013 by knopflerbruce Quote
Crew Turrican Posted May 26, 2013 Crew Posted May 26, 2013 Edit: where the heck did those ~16k come from? 12 ~5k, and the rest?maybe from sam? Quote
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