Leeghoofd 1901 Posted July 3, 2019 (edited) This will be the Official Support thread for Matt's BenchMate benchmark tool. This software will verify the Windows timer issue (known as the RTC bug)some users could run into when running older Intel or any AMD processor on Windows 8/10. When you encounter a problem with the BenchMate sofware ( current version 0.9.3 ) plz leave a detailed decription of your issues. Uploading scores via Validation File is not yet supported by HWBOT! Grab the benchMate here at BENCMATE.ORG Also include: motherboard & CPU used Operating System used ( 32/64bit, exact OS version, stripped or not) Drivers installed for chipset What you tried to solve the problem Uploading scores via Validation File is not yet supported by HWBOT! Edited October 31, 2019 by Leeghoofd 2 Quote Share this post Link to post Share on other sites
doyousmellburning 11 Posted July 3, 2019 has geekbench 4 cuda been fixed yet ? its splitting the cuda scores into single and multicore scores and then fails to upload . Quote Share this post Link to post Share on other sites
Leeghoofd 1901 Posted July 3, 2019 Uploading is not yet supported, coders are on holiday… does taking the screenshot work via the BenchMate tool ? Quote Share this post Link to post Share on other sites
keeph8n 119 Posted July 3, 2019 X399 Creation and 2950X 1903 W10 11/14/18 drivers/bios for the mobo Ive tried reinstalling, new downloads, etc. basically I have gotten the software to open once with this setup to do some testing. Same OS but with my 990FXA-UD3/9370 combo and it pulls up just fine. Basically what happens when I open the program is the cmd prompt looking box opens, does it thing, closes and then nothing. Task Manager shows BenchMate running but I get no box to pop up. I don’t show anything in the task manager keeping it from opening. Quote Share this post Link to post Share on other sites
_mat_ 444 Posted July 3, 2019 (edited) 3 hours ago, doyousmellburning said: has geekbench 4 cuda been fixed yet ? its splitting the cuda scores into single and multicore scores and then fails to upload . The compute test of Geekbench 4 is now fully supported with version 0.8, coming asap. With 0.7.x the software could not distinguish between CPU and Compute score. As Leeghoofd said, uploading to HWBOT will not be possible until BenchMate is officially integrated into HWBOT. It's no biggie, the benchmark category just needs some configuration on the bot side. Edited July 3, 2019 by _mat_ 1 Quote Share this post Link to post Share on other sites
Digg_de 38 Posted July 3, 2019 (edited) On 7/3/2019 at 8:32 AM, Leeghoofd said: motherboard & CPU used Operating System used ( 32/64bit, exact OS version, stripped or not) Drivers installed for chipset What you tried to solve the problem No detection CB11.5 with: Z77 OC Formula & 2500k Win10 64 Pro All Drivers installed Nothing Edited July 7, 2019 by Leeghoofd Quote Share this post Link to post Share on other sites
Leeghoofd 1901 Posted July 7, 2019 I think Matt is working on the CBs Quote Share this post Link to post Share on other sites
keeph8n 119 Posted July 7, 2019 have tried installing and reinstalling and still can't get it to pull back up with X399. May do a fresh install of 1903 before the comp open up Wednesday to see what happens Quote Share this post Link to post Share on other sites
Leeghoofd 1901 Posted July 7, 2019 Thats the reason for the compo to get more people in and do debugging to get it smooth sailing for the future Quote Share this post Link to post Share on other sites
MrGenius 23 Posted July 7, 2019 (edited) I keep getting errors extracting it. I've tried on 2 different PCs, one with W10 one with W7. Both get the same errors. Tried 3 different file downloads so far. Same thing every time. So not likely bad downloads. Actually...W10 threw another similar error one time I tried extracting it. But the 2 above are consistent between 7 and 10. Happen every time I try extracting it. Even when I redownload it. App seems to work fine regardless. I have no idea why... EDIT: Tried manually submitting a SPI-1M score just now. "Invalid data file: Unable to decrypt the datafile" Screenshot works... Edited July 7, 2019 by MrGenius Quote Share this post Link to post Share on other sites
_mat_ 444 Posted July 7, 2019 The file you are getting an error from is just part of the normal Cinebench package. You can skip these files, they are just sample results shipping with the benchmark. You can only upload GPUPI results for now. HWBOT can't handle other benchmarks yet because they need to be integrated. Hopefully soon. 2 Quote Share this post Link to post Share on other sites
Leeghoofd 1901 Posted July 10, 2019 I installed my win10 (1903) Benchmate OS on Ryzen , testing went smooth (even the CB's) Afterwards switched to AM3 and got issues to launch BenchMate. Did a fresh install of Windows on the Crosshair V and all was fine again... So I assume no platform switching with the same SSD 1 Quote Share this post Link to post Share on other sites
Digg_de 38 Posted July 10, 2019 Screenshots via Benchmate works with all Benchmarks and Platforms we need for the Competition? Or do i have to install and bench some Systems multiple Times until it works and the Screens are valid? Quote Share this post Link to post Share on other sites
Leeghoofd 1901 Posted July 10, 2019 Submissions via the screenshot made by the Benchmate tool. Them screens need to be valid (standard rules), so no blocking of the rendered scene for the CBs , Only CPUZ CPU and mem is required and the BenchMate score too... The background is almost ready Again the concept is to have fun, but more important to provide solid feedback on how you experience working with the BenchMate, if you have issues/probs/rearks to report it there in the Official Support thread. 1 Quote Share this post Link to post Share on other sites
Digg_de 38 Posted July 10, 2019 (edited) Screenshot is hard to manage with FullHD Resolution. The Result Window is jumping to the right and blocking the rendered Scene. Is it a Win7 issue? I am just playing a bit.. later for Competition with Win10. Edited July 10, 2019 by Digg_de Quote Share this post Link to post Share on other sites
Leeghoofd 1901 Posted July 10, 2019 Nope reportesd this to Matt too, apparently it has a predefined spot so I had to juggle the rest around… aim from Matt is to limit the usage of CPUZ too, but atm I find it too early days Quote Share this post Link to post Share on other sites
keeph8n 119 Posted July 10, 2019 Tried a fresh install of 1903 last night. No dice on my TR4 setup. Tried turning HPET on and off and back on again. Hoping 0.8 fixes my issue(whatever it may be) Quote Share this post Link to post Share on other sites
Leeghoofd 1901 Posted July 10, 2019 Maybe video it, so Matt can have a closer look... I did a fresh install, no drivers whatsoever, just extracted the benchmate folder and run the Benchmate executable as administrator Quote Share this post Link to post Share on other sites
_mat_ 444 Posted July 10, 2019 2 hours ago, keeph8n said: Tried a fresh install of 1903 last night. No dice on my TR4 setup. Tried turning HPET on and off and back on again. Hoping 0.8 fixes my issue(whatever it may be) I'm currently testing the new version on several platforms. Successfully tested it on TR4 on my bench OS (for reviews): https://hwbot.org/submission/4191705__mat__cinebench___r20_with_benchmate_ryzen_threadripper_2990wx_10984_pts Don't be shocked about the world record, I've added a beta benchmark category that's called "Cinebench R20 with BenchMate" to make direct uploading to HWBOT possible. Nonetheless we will find your problem. BenchMate 0.8 brings a fresh new Bug Report Tool, so bugs can be easily but also thorougly reported just by a few clicks. Quote Share this post Link to post Share on other sites
_mat_ 444 Posted July 10, 2019 3 hours ago, Digg_de said: Screenshot is hard to manage with FullHD Resolution. The Result Window is jumping to the right and blocking the rendered Scene. Is it a Win7 issue? I am just playing a bit.. later for Competition with Win10. Interesting screenshot for sure. Seems like BenchMate wasn't able to wait for the invalidated, old dialog position before the screen was captured. I have changed the result dialog's behaviour now to always move back to the bottom right position of the screen. The position of the result dialog is fixed because I think it's bad design to search the screenshot each time for the same information. It's even worse of course when comparing multiple screens, which we all do very often I'm sure. Just reposition all other items, the result will be the same. Benchmark to the top left, CPU-Z windows to the right. Long term I think it's reasonable to remove the need for CPU-Z and GPU-Z windows on the screen. It's very time consuming and it shouldn't bring any extra information to the table. If it still does we should integrate it into the result window. So there will be much more space available in the future. Quote Share this post Link to post Share on other sites
keeph8n 119 Posted July 10, 2019 1 hour ago, _mat_ said: I'm currently testing the new version on several platforms. Successfully tested it on TR4 on my bench OS (for reviews): https://hwbot.org/submission/4191705__mat__cinebench___r20_with_benchmate_ryzen_threadripper_2990wx_10984_pts Don't be shocked about the world record, I've added a beta benchmark category that's called "Cinebench R20 with BenchMate" to make direct uploading to HWBOT possible. Nonetheless we will find your problem. BenchMate 0.8 brings a fresh new Bug Report Tool, so bugs can be easily but also thorougly reported just by a few clicks. That’s absolutely fantastic to hear. Really want to bench tonight on both DDR4 and DDR3. Will download newest update if it’s out when I get home. Quote Share this post Link to post Share on other sites
keeph8n 119 Posted July 10, 2019 Uploaded the current log files. Again it will open the cmd prompt and then close and nothing happens. Please advise. launcher32.log client.log bmservice32.log Quote Share this post Link to post Share on other sites
cbjaust 148 Posted July 11, 2019 (edited) Does Geekbench4 have to be the paid version for it to hook into the result? I don't have Geekbench4 paid and BenchMate 0.7.1 doesn't recognise any result once the GB has finished and uploaded the result to the Geekbench browser... By the way, I was changing the Bus Speed during the GB4 run with ASUS' TurboV Core and BenchMate didn't complain. Edit: Feature request - is it possible and/or likely to support saving the screenshots as .PNG? The .JPG is poor quality especially when it comes to CINEBENCH renders. Info: Motherboard & CPU used: C6H & Ryzen 7 1800X Operating System used ( 32/64bit, exact OS version, stripped or not): Windows 10 Version 1903 (OS Build 18362.239) Drivers installed for chipset: AMD Chipset Drivers Version 1.6.13.0400 What you tried to solve the problem : posted here 😋 Edited July 12, 2019 by cbjaust Quote Share this post Link to post Share on other sites
_mat_ 444 Posted July 12, 2019 No, free version is enough but 0.7.1 had a problem with capturing the scores. It has been fixed already in 0.8. Skew measurement is very different now on BenchMate, more precise and has less performance impact. I will go into details about it in the announcement post. Needs testing for sure. PNG, noted and no problem at all. Might need to be combined with Gzip compression so the result uploading won't take forever on slow connections. 1 Quote Share this post Link to post Share on other sites
cbjaust 148 Posted July 12, 2019 4 hours ago, _mat_ said: No, free version is enough but 0.7.1 had a problem with capturing the scores. It has been fixed already in 0.8. Skew measurement is very different now on BenchMate, more precise and has less performance impact. I will go into details about it in the announcement post. Needs testing for sure. PNG, noted and no problem at all. Might need to be combined with Gzip compression so the result uploading won't take forever on slow connections. haha, now you tell me! (USD$9.99 later - 4192919_cbjaust_geekbench4_multi_core_ryzen_7_1800x_30773_points/) Yeah PNG would be great. Thanks. Re: Skew, I found that CINEBENCH R15 would get a skew error warning quite a bit. Quote Share this post Link to post Share on other sites
