The official BenchMate support thread

[Mr.Scott]

BM has come a long way. Thank you for this Mat.

[NATA 58]

benchmate error

[wutske]

It's actually the first time I have Benchmate working on W7 so not sure if everything is normal or not.

 

1) I'm getting a "Could not verify CPUID brand string" warning in my results

 

2) When I launched BM right after starting Windows, it won't start and I get an error about a bad ACPI implementation, however, if I then wait a couple of minutes (it varies a lot), then BM will just launch without any issues. I assume it's some sluggishness in Windows right after the startup, but maybe it's worth mentioning in the error message that it might be worth to retry after a couple of minutes.

Some logs related to this issue

LOG START at 2023-10-29 17:46:57 ----------------------
BenchMate 11.3.0
DPI Awareness used: System
Init Status: VERIFYING INSTALLATION
Init Status: CLEANING UP
Removing old process log files.
2 old process log files successfully deleted.
Init Status: PREPARING CLIENT
Preparing client.
Init Status: INTIALIZING DRIVER
Initializing timer.
Loading driver file: C:\Tools\bm-manual-11.3.0\bin\bmrbt64.sys
Installing the driver (Timeout: 10000 ms)
Creating driver service
Driver status: Stopped
Starting driver service
Could not start driver service: If an MM error is returned which is not defined in the standard FsRtl filter, it is converted to one of the following errors which is guaranteed to be in the filter.
In this case information is lost, however, the filter correctly handles the exception. [#557]
Driver installation failed: If an MM error is returned which is not defined in the standard FsRtl filter, it is converted to one of the following errors which is guaranteed to be in the filter.
In this case information is lost, however, the filter correctly handles the exception. [#557]
Driver initialization failed!
Init Error: Driver installation failed!

The ACPI PM Timer could not be initialized due to an incompatible implementation with your system's ACPI specification.

Please consider filing a bug report to make us aware of that problem.
CPUID information:
- Vendor: GenuineIntel
- Brand: Intel(R) Core(TM)2 Quad  CPU   Q9550  @ 2.83GHz
- Family 0x6, Model 0x17, Stepping 7

 

LOG START at 2023-10-29 17:43:56 ----------------------
BenchMate 11.3.0
Initializing components:
 => DPI Awareness
DPI Awareness used: System
 => QPC timestamp
 => Fonts
 => Adjusting window style
 => WMI
 => Query system data
Could not fetch result field from queried row (Query: SELECT * FROM Win32_PhysicalMemory, Result field: SMBIOSMemoryType, Row: 1, Error: 0x80041002)
Could not fetch result field from queried row (Query: SELECT * FROM Win32_PhysicalMemory, Result field: SMBIOSMemoryType, Row: 2, Error: 0x80041002)
 => cURL
 => Benchmark factory
 => Submission object
 => CPU affinity map
 => Preset UI
 => Single node found: 1
 => Single node found: 1
 => Loading client config file: client.json
 => Loading apps config file: apps.json
 => Loading result meta files
 => Sensor thread
 => Process thread
 => Timer Skew Test thread
 => Init thread
Theme selected: BenchMate
Init thread running: 0x0000000000000224
New initialization update status: Installing driver
Initializing Reliable Benchmark Timer driver
Reliable Benchmark Timer successfully initialized.
HPET Mode: HPET32
HPET Frequency: 14.32 MHz
Resuming timer skew test thread
New initialization update status: Resuming process thread
Configured system timers for skew test:
New initialization update status: Initializing HWiNFO
Process thread running: 0x000000000000020C
 => Hotkeys
 => HPET32, 14.32 MHz
Initializing HWiNFO in sensor thread
Hook extra config not found in benchmark's extra config map: 0
3 hotkeys successfully registered!
 => ACPI PM, 3.58 MHz
Sensor thread running: 0x0000000000000200
Hook extra config not found in benchmark's extra config map: 0
Components successfully initialized.
 => QPC TSC, 2.93 MHz
CPUID Information:
Hook extra config not found in benchmark's extra config map: 0
- Vendor: GenuineIntel
Hook extra config not found in benchmark's extra config map: 0
Skew Test:
- Brand: Intel(R) Core(TM)2 Quad  CPU   Q9550  @ 2.83GHz
Hook extra config not found in benchmark's extra config map: 0
- Family 6h, Model 17h, Stepping 7
CPU Architecture detected: 
SMBIOS 2.4:
- CPU Manufacturer: Intel
- CPU PartNumber:  
- CPU Version: Intel(R) Core(TM)2 Quad CPU
- CPU SocketDesignation: Socket 775
- CPU Core Count: 0
Hook extra config not found in benchmark's extra config map: 0
- CPU Core Enabled: 0
Hook extra config not found in benchmark's extra config map: 0
- CPU Thread Count: 0
Hook extra config not found in benchmark's extra config map: 0
- CPU Thread Enabled: 0
Hook extra config not found in benchmark's extra config map: 0
Hook extra config not found in benchmark's extra config map: 0
TSC frequency measured by driver: 3000.57087 MHz (3000570868)
Loading HWiNFO library: C:\Tools\bm-manual-11.3.0\bin\HWiNFO64.dll
Initializing HWiNFO.
HWiNFO bus frequency detection is determined as unreliable
Fetching CPUs.
CPU #0:
 => ES: no
 => Cores: 4
Fetching memory modules.
Fetching system sensors.
#0: System: GIGABYTE EP45-DS3R
#1: CPU [#0]: Intel Core 2 Quad Q9550
Postprocessing CPU main sensor: #0
- Frequency sensors -----
-- 2999.66 => Core 0 Clock (Frequency/Voltage: Core/P-core found)
-- 2999.66 => Core 1 Clock (Frequency/Voltage: Core/P-core found)
-- 2999.66 => Core 2 Clock (Frequency/Voltage: Core/P-core found)
-- 2999.66 => Core 3 Clock (Frequency/Voltage: Core/P-core found)
-- 352.90 => Bus Clock (Bus frequency found)
-- 2482.52 => Core 0 Effective Clock (Effective Clock: Core/P-core found)
-- 123.05 => Core 1 Effective Clock (Effective Clock: Core/P-core found)
-- 549.16 => Core 2 Effective Clock (Effective Clock: Core/P-core found)
-- 86.89 => Core 3 Effective Clock (Effective Clock: Core/P-core found)
CPU sensor index for Ring/LLC frequency not found!
- Load sensors -----
-- 84.51 => Core 0 Usage (Core/P-core found)
-- 1.41 => Core 1 Usage (Core/P-core found)
-- 14.08 => Core 2 Usage (Core/P-core found)
-- 0.00 => Core 3 Usage (Core/P-core found)
-- 84.51 => Max CPU/Thread Usage
-- 25.00 => Total CPU Usage (Single sensor index found)
-- 100.00 => On-Demand Clock Modulation
CPU load measurement type: PerCPU (4P/0E)
#2: CPU [#0]: Intel Core 2 Quad Q9550: DTS
Postprocessing CPU Intel DTS sensor: #0
- Temp sensors -----
-- 40.00 => Core 0 (Core/P-core found)
-- 40.00 => Core 1 (Core/P-core found)
-- 43.00 => Core 2 (Core/P-core found)
-- 33.00 => Core 3 (Core/P-core found)
-- 60.00 => Core 0 Distance to TjMAX
-- 60.00 => Core 1 Distance to TjMAX
-- 57.00 => Core 2 Distance to TjMAX
-- 67.00 => Core 3 Distance to TjMAX
-- 43.00 => Core Max (Single sensor index found)
CPU temperature measurement type: PerCPU (4P/0E)
#3: CPU [#0]: Intel Core 2 Quad Q9550: C-State Residency
#4: Memory Timings
Postprocessing memory sensor:
-- 441.13 => Memory Clock
-- 1.25 => Memory Clock Ratio (x)
-- 5.00 => Tcas (T)
-- 5.00 => Tcas (T)
-- 5.00 => Trcd (T)
-- 5.00 => Trcd (T)
-- 5.00 => Trp (T)
-- 5.00 => Trp (T)
-- 15.00 => Tras (T)
-- 15.00 => Tras (T)
#5: GIGABYTE EP45-DS3R (ITE IT8718F)
#6: GPU [#0]: NVIDIA GeForce GTX 770: 
GPU #0 found: NVIDIA GeForce GTX 770
Postprocessing GPU main sensor:
-- 135.00 => GPU Clock (Core frequency found)
-- 162.00 => GPU Memory Clock (Memory frequency found)
-- 405.00 => GPU Video Clock
-- 135.00 => GPU Effective Clock
#7: Windows Hardware Errors (WHEA)
HWiNFO successfully initialized.
Init thread exiting
Using HWiNFO CPU detection: Core2 Quad Q9550 => Core 2 Quad Q9550 | Intel => Intel
Client initialization successfully notified as done! Benchmark processes running: 2
Could not get file version of HWiNFO driver: C:\Users\BENCHI~1\AppData\Local\Temp\HWiNFO64A_W7_187.SYS
Maximum allowed QPC skewing: 10.60 ms
 - HPET Skewing: 0.001676191 ms (Allowed)
 - QPC Skewing: -0.059580583 ms (Allowed)
 - QPC Drift: -0.009967582 ms/second
Timer skew test thread exiting
Timer skew test update success
4 hotkeys successfully unregistered!
HWiNFO successfully released.
Sensor thread exiting
Process update canceled!
No filter available to handle the IRP type: 0
Process thread exiting
Exiting driver with 4 remaining processes.
Driver still in use. The last process will need to remove the driver.

 

Edited October 29, 2023 by wutske
added some logs

[_mat_]

1) It's just a warning, you can ignore it. As you can see in the result window CPUID and SMBIOS show two different brand strings. But they are both saying it's the same CPU, so the result is good. This is a BIOS Implementation error. Although I could loosen up the validation and allow brand strings with different postfixes. Let me think about it.

2) It's a Windows 7 bug. ACPI PM timer is hogged, no idea why. You need to wait for 2 or 3 minutes so Windows allows to query the timer properly.

[_mat_]

1 hour ago, NATA 58 said:

benchmate error

Your BenchMate files are either not valid (a file might be missing or corrupt - happens on bluescreens, try to reinstall BM) or if the Windows has not been on the internet for a long time (the many txt files suggest that), you need to install the SSL.com certificates, that BenchMate's file have been signed with.

You can find the certificates in BM\res\certificates\install-run-as-admin.bat. You need to run that file with admin privileges.

I thought about improving that error message. It happens too often and needs to be better balanced between security and practicability.

[I.nfraR.ed]

18 hours ago, _mat_ said:

Your BenchMate files are either not valid (a file might be missing or corrupt - happens on bluescreens, try to reinstall BM) or if the Windows has not been on the internet for a long time (the many txt files suggest that), you need to install the SSL.com certificates, that BenchMate's file have been signed with.

You can find the certificates in BM\res\certificates\install-run-as-admin.bat. You need to run that file with admin privileges.

I thought about improving that error message. It happens too often and needs to be better balanced between security and practicability.

 

I've seen this 2-3 times and I think it is related to unstable system and/or some files get locked/corrupted due to a bsod. Usually a subsequent restart fixes it for me. If not, then a clean BM install should help.

[wutske]

19 hours ago, _mat_ said:

1) It's just a warning, you can ignore it. As you can see in the result window CPUID and SMBIOS show two different brand strings. But they are both saying it's the same CPU, so the result is good. This is a BIOS Implementation error. Although I could loosen up the validation and allow brand strings with different postfixes. Let me think about it.

2) It's a Windows 7 bug. ACPI PM timer is hogged, no idea why. You need to wait for 2 or 3 minutes so Windows allows to query the timer properly.

1) Awesome news ? . Glad to know that it won't harm my submissions.

2) Can this be added to the FAQ ? Not sure if many people still use Windows 7, but it's nice to know since the error seems kind of fatal (and was pretty much the reason I gave up on using it a while ago).

[NATA 58]

benchmate with win 8.1 and win 7 doesn't work

intel open -cl 3.0 error

[_mat_]

Does it work without BenchMate? Because that looks like an Intel OpenCL error to me.

[Zombie568]

Install this http://downloads.hwbot.org/downloads/tools/GPUPI related/vcredist_x64.exe

& this http://downloads.hwbot.org/downloads/tools/GPUPI related/opencl_runtime_14.2_x64_setup.msi

3 hours ago, NATA 58 said:

benchmate with win 8.1 and win 7 doesn't work

intel open -cl 3.0 error

 

[wutske]

It says host out of memory, so I guess you don't have enough RAM to run the test ?

Btw, I'm using the AMD SDK on Windows 7 and that one works fine for me.

[I.nfraR.ed]

55 minutes ago, wutske said:

It says host out of memory, so I guess you don't have enough RAM to run the test ?

Btw, I'm using the AMD SDK on Windows 7 and that one works fine for me.

No, this error is from the vc++ redistributable. AMD OCL is slower than the one linked by @Zombie568, so if you want to get the maximum out of the bench you have to change.

I use this version (Intel OCL 2.1): https://nextlimitsupport.atlassian.net/wiki/download/attachments/22683316/opencl_runtime_18.1_x64_setup.msi

This pack is also useful

Visual C++ Redistributable Runtimes All-in-One: https://www.techpowerup.com/download/visual-c-redistributable-runtime-package-all-in-one/

Edited November 20, 2023 by I.nfraR.ed

[NATA 58]

thanks for the replies

unfortunately I have another problem I can't run winzip

[Leeghoofd]

That is either a cpu or memory instability...

More hardware issue than a software one 

[NATA 58]

g.skill f5-8000j3848h16gx2-tz5rsg memory. functioning at 7000 mts

[Leeghoofd]

Can you run Y-cruncher ?

[NATA 58]

yes but only a 7000

[Papusan]

On 11/21/2023 at 7:34 AM, NATA 58 said:

yes but only a 7000

There you have it. Most likely unstable Memory if also Y-cruncher crap out around 7000. 

[NATA 58]

On 11/21/2023 at 7:34 AM, NATA 58 said:

 

yes memory sucks. Apex Encore sucks

 

[phantom.ololo]

Athlon 64 x2 5000 can't added via benchmate

[Strunkenbold]

On 11/28/2023 at 6:16 PM, phantom.ololo said:

Athlon 64 x2 5000 can't added via benchmate

moved from add hardware thread. 

Please upload your result manually to hwbot, there are multiple different CPUs with same name so there is right now no way to automatically pick the correct category.

[switch]

I'm using BM 11.3.0.

 

Is it possible to add Cinebench R24 manually?  I've unpacked it and moved the binaries to the a created folder under apps called Cinebench\24.1.00 and then tried to add the binary from there, but it produces an error dialog with message that the application is not supported.

 

Thanks you.

[wutske]

It looks like for some reason, HWBot has a problem with Core2Duo E6550's from Benchmate, it recognizes them as E6540's.

E.g.

https://hwbot.org/submission/5083373_sanyax_y_cruncher___pi_25m_core_2_duo_e6540_19sec_82ms

https://hwbot.org/submission/5082705_sanyax_7_zip_core_2_duo_e6540_8450_mips

 

Attached is my HWbot file for this result -> https://hwbot.org/submission/5418537_wutske_pifast_core_2_duo_e6540_28sec_360ms

 

Feel free to delete my score result if it's not needed for investigation.

pifast_10M_28.36.hwbot

[Leeghoofd]

@wutske

Probably a hardware mismatch on our side, pinged the programmer to check

Can you also do an X265 1080P plz ?

 

thx

[_mat_]

On 12/2/2023 at 9:19 AM, switch said:

I'm using BM 11.3.0.

 

Is it possible to add Cinebench R24 manually?  I've unpacked it and moved the binaries to the a created folder under apps called Cinebench\24.1.00 and then tried to add the binary from there, but it produces an error dialog with message that the application is not supported.

 

Thanks you.

It's done and currently in its testing phase. I am taking my time on this because I have a lot on my plate right now and the benchmark is huge and very different from its predecessors (it uses the Redshift renderer now).