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Posted
Fresh full blown windows 7 install, fully updated it, XTU still doesn't want to run the benchmark...

 

Anyone still has got any releases before 4.20.8 ?

 

Sorry but this is too much to ask benchers to update e.g. their lite OSses... Everything worked perfectly with the previous version... on the same unupdated OS... Really frustrated about this version...

 

It is not really related to this version, but rather the renewal of the certificate root authority. That was necessary to comply with Windows 8.1.

Posted

So I have to connect to the internet to bench? You are kidding me right, lan drivers to be installed. Seriously...

 

Guess that explains why I can not get this thing to run the benchmark.

Posted
So I have to connect to the internet to bench? You are kidding me right, lan drivers to be installed. Seriously...

 

Guess that explains why I can not get this thing to run the benchmark.

 

No, you don't have to be connected to the internet to run the benchmark.

 

What is the error you are seeing?

Posted
I think I might have a bug. 4.2 version that supports Sandy Bridge refuses to start, it just says: Unable to start Intel Extreme Tuning Utility. If there is another performance tuning application running, you must close it before trying to start this application.

 

4.1 works but with that I can´t run the benchmark...

 

Anyone with the same problem?

 

I managed to re-created this issue, and forwarded it to Intel. V4.2.0.6 worked fine on the system, when upgrading to x.8 I get this message.

Posted
Fresh full blown windows 7 install, fully updated it, XTU still doesn't want to run the benchmark...

 

Anyone still has got any releases before 4.20.8 ?

 

Sorry but this is too much to ask benchers to update e.g. their lite OSses... Everything worked perfectly with the previous version... on the same unupdated OS... Really frustrated about this version...

 

Got it working now, I really had to connect to the internet.

Like I said installed updates had no effect. But running windows update was like magic. I installed not a single update except Windows Malicious Software Removal Tool which it downloaded automatically and XTU started working.

 

I disconnected the rig from the net again and XTU is still working.

 

It is not really related to this version, but rather the renewal of the certificate root authority. That was necessary to comply with Windows 8.1.

 

No, you don't have to be connected to the internet to run the benchmark.

 

What is the error you are seeing?

 

I had the same thing as Leeghoofd - and the fix is to connect to the internet and run updates. Hence my disbelief that to bench I have to fist install a LAN driver and install an updated Malicious Software Removal Tool. But if needs must...

 

However it does confound.

  • Crew
Posted

Downloading it seperately didn't work here Pieter Jan,... Only after the reboot and apparently 7 updates were done, XTU started to work... ...on my WIn7 64bit SP1 it's not alone relatedto that malicious software tool removal soft...

Posted (edited)
Try this installing this software. Seems like that is the issue.

 

Thanks PJ will give this a spin in a bit and see if it fixes the issue.

 

edit: No go, still the same thing. Do you think my copy of W7 might have something to do with it?

Edited by l0ud_sil3nc3
  • Crew
Posted

PJ,

 

I installed a Win7 64bit pro with SP1. Installed the malicious software removal tool ( via the same link as you provided): no go !

 

I hooked up the PC to the internet and let it sit idle for 15mins ( auto updates selected).

 

I wanted to reboot, it said it was installing 7 updates. After the reboot, XTU worked... I will try to find time to cross check which updates have been installed via the software history tool.

 

Keep you posted.

  • Crew
Posted (edited)

Anything for my team captain :P So you can rule out the language packs and IE 10... the mystery remains in one or all of the others:

 

Knipsel.JPG

 

LOOK AT POST BELOW

Edited by Leeghoofd
  • Crew
Posted (edited)

Small update:

 

Reinstalled the OS, LAN drivers and XTU. Tried XTU no go

 

XTUnogo.JPG

 

Hooked up the PC to the internet (Windows updates DISABLED),network detected, selected public network and started XTU, it took quite some time before the screen appeared, it popped up and it worked... not a single Windows Update was done !

 

XTULAN.JPG

 

So whats the deal here, some online synchronisation has to be performed ?

Edited by Leeghoofd
Posted

Can those who have problems send me the logfiles. Send it to pieter AT hwbot POINT org

 

To get the log files:

 

- folder: C:\ProgramData\Intel\Intel Extreme Tuning Utility

- delete all

- open XTU, when you get the error zip the folder and mail it to me

 

That should help speed up the debug process.

  • Crew
Posted

Hooked up the PC to the internet (Windows updates DISABLED),network detected, selected public network and started XTU, it took quite some time before the screen appeared, it popped up and it worked... not a single Windows Update was done !

 

 

Can confirm here, had to do a reinstall of Win7 and XTU worked simply while I was connected to the internet.

Posted

XTU is not working at all for me. The latest version. Can you guys who have it working let us know if you have to be connected to the web each and every time you bench???

 

I just get error!!!

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