Christian Ney Posted July 13, 2012 Author Posted July 13, 2012 (edited) any news on how this is going? Vin Track it: http://www.dhl.ch/content/ch/en/express/tracking.shtml?brand=DHL&AWB=1904361001%0D%0A Looks like they sent it back... But they failed the address :nana: Looks like a fusion of my old address in france and the invoice address in Geneva while I am living in Zurich (and I sent it from here)... WTF Edited July 13, 2012 by Christian Ney Quote
Mean Machine Posted July 13, 2012 Posted July 13, 2012 So, now, if you don't get the CPU, invoice them for what it originally cost you. Quote
Mean Machine Posted July 15, 2012 Posted July 15, 2012 Oh, I just got hold of a broken P7P55D-E... Let the RMA begin. Quote
Xtreme Addict Posted July 15, 2012 Posted July 15, 2012 I don't know what's wrong with you people I have not ever had any problems with Intel and ASUS RMA. But MSI replaced my Lightning 7970 with reference stock card... yeah Quote
Mean Machine Posted July 16, 2012 Posted July 16, 2012 So far, I've had my first reply, and already ASUS are in breach of local laws. Quote
Massman Posted July 16, 2012 Posted July 16, 2012 Don't have them send the board to Czech Republic for repair. It'll take a while before you get it back Quote
Mean Machine Posted July 16, 2012 Posted July 16, 2012 That's okay. I can have my money back if it takes over 30 days. The Czech RMA center is their only component repair center in Europe, I think, so it'll inevitably end up there. Quote
knopflerbruce Posted July 16, 2012 Posted July 16, 2012 If they didn't sell part particular mobo in sweden I guess they don't have to follow swedish laws. Quote
GENiEBEN Posted July 16, 2012 Posted July 16, 2012 If they didn't sell part particular mobo in sweden I guess they don't have to follow swedish laws. As long as they sold a particular model there it doesnt matter if that #pn wasn't sold in his country. Quote
reggiesanchez Posted July 16, 2012 Posted July 16, 2012 I don't know what's wrong with you people I have not ever had any problems with Intel and ASUS RMA. But MSI replaced my Lightning 7970 with reference stock card... yeah I sent in a 5870 lightning, and got back and nvidia 210 with a 5870 lightning sticker on it. Quote
Splave Posted July 16, 2012 Posted July 16, 2012 Lol! Friend of mine sent in reference card and got lightning back so it goes both ways Quote
Xtreme Addict Posted July 16, 2012 Posted July 16, 2012 In US if shop/manufacture swapped Lightning for ref card, the company would get law suit at once Quote
Eeky NoX Posted July 16, 2012 Posted July 16, 2012 Of course Xtreme Addict !! A shame! It's theft in that case... Lol! Friend of mine sent in reference card and got lightning back so it goes both ways Western Digital gave me a Raptor74 back from RMA, back in the days. I formated it and it crashed at the OS intall I made a CN's like e-mail to tell them how furious I was! They made apologize and gave me a Velociraptor150 telling it was'nt necessary to send them the deffective 74G harddrive. I was very happy ...and now I wish I will have such luck with all my raptor drives for the next 10years Quote
Gamer Posted July 17, 2012 Posted July 17, 2012 I still have a Dell XPS M1730 in use, even gaming on it every day. They changed the 8800M GTX SLI allready 4 times since it's still in warranty untill 31/07/2013. Been reading on several fora Dell doesn't have spare parts for this model anymore, and they are sending you a new Alienware. Let's hope it fails again Quote
knopflerbruce Posted July 17, 2012 Posted July 17, 2012 Make it fail:p Killing stuff isn't really a challenge for us:D Quote
ME4ME Posted July 18, 2012 Posted July 18, 2012 Honestly, the way a company handles RMA's is a make or break for the respect i have for them. Example #1: i will never in my life buy something from OCZ again. Example #2: I will be loyal to my 2 favorite Swedish webshops, cause the always handled my RMA's great, and send free candy with it :D Quote
Mean Machine Posted July 18, 2012 Posted July 18, 2012 (edited) OCZ are nice. They once offered me 40€ back for one of their eSATA memories, whatever they were called. Price at that moment was ~150€. It was two or three months old. EDIT: Oh, and I managed to get a 3x2GB kit of RAM back. That was DOA. Edited July 18, 2012 by Mean Machine Quote
knopflerbruce Posted July 18, 2012 Posted July 18, 2012 http://www.hwbot.org/forum/showthread.php?t=29796 - it's already there:p That DOES sound like a company you want to avoid if you can't RMA to the shop, like we do here in Norway:) Quote
Christian Ney Posted July 19, 2012 Author Posted July 19, 2012 I really don't know where the CPU is at lol. Let's wait a bit Quote
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