Lays Posted December 15, 2015 Posted December 15, 2015 Escalate now, worry later. I sent em the last email on paypal & their normal email, if they don't respond by tomorrow it's getting escalated then I'll just let paypal deal with it. It would be nice to get my money back yes, but i'd much rather have my dam test bench -.- I can't find anything similar to it that I like for a reasonable price, they're the only ones Quote
Lays Posted December 16, 2015 Posted December 16, 2015 Hey! I got a tracking number!! It doesn't work yet, but we're making progress Quote
zeropluszero Posted December 16, 2015 Posted December 16, 2015 now time to fill out that paypal dispute. Quote
Lays Posted December 19, 2015 Posted December 19, 2015 Finally got my stuff @zeropluszero @Gunslinger Quote
Gunslinger Posted December 20, 2015 Posted December 20, 2015 (edited) Finally got my stuff @zeropluszero @Gunslinger Great to hear. Edited December 21, 2015 by Gunslinger Quote
filmbot Posted December 21, 2015 Posted December 21, 2015 Finally got my stuff Good to hear. Really diggin the color scheme Quote
M.Beier Posted January 25, 2016 Posted January 25, 2016 Sorry if some take this as totally uncalled for... But really sad thread, quality products, dedication, and then turning into a criminal scumbag over peanuts - what a waste of carbon. Quote
Gunslinger Posted January 25, 2016 Posted January 25, 2016 I ended up winning my PayPal dispute because they never did respond. About 1 week after I received my refund, the order showed up at my door. They then became very busy on email, forum PM's and my cell phone to get their money back. I let them sweat it out in silence for a few of weeks as payback for the crap customer service, then repaid the invoice last week. Quote
zeropluszero Posted January 26, 2016 Posted January 26, 2016 I don't think you should have bothered. Quote
Rosty Posted January 27, 2016 Posted January 27, 2016 I'm waiting for my last 800 Eur i was promised to get back in december, 800 Eur of 2000 Eur i paid for 1 year 3 month ago, for a product i never got.. and Dimastech just go silent again Quote
xxbassplayerxx Posted January 27, 2016 Posted January 27, 2016 Should have just had @Gunslinger send you his money and skip Dimastech altogether lol Quote
Guest george.kokovinis Posted January 27, 2016 Posted January 27, 2016 Should have just had @Gunslinger send you his money and skip Dimastech altogether lol Mike's ( Gunny ) funds might have bot been enough. Many pages back I said my story with "Dimas". Should have kept the SS and the money ( 700 Euros ). Then we would all be fine :banana::banana::banana: Quote
Random Posted January 27, 2016 Posted January 27, 2016 I wouldn't cop to that... I mean you sent the one back cuz the power cable was loose didn't you? Didn't even boyher to do a quick diagnostic. I order custom hardware from europe before, its not surprising for a cable to get knocked loose Quote
Guest george.kokovinis Posted January 27, 2016 Posted January 27, 2016 I wouldn't cop to that... I mean you sent the one back cuz the power cable was loose didn't you? Didn't even boyher to do a quick diagnostic. I order custom hardware from europe before, its not surprising for a cable to get knocked loose Don't know if you are ref to me, but that was certainly not the reason. If it is not me, apologies:celebration: Quote
zeropluszero Posted January 27, 2016 Posted January 27, 2016 for 2K euro i'd have flown to the factory and busted some heads I think. Quote
Pulse88 Posted January 27, 2016 Posted January 27, 2016 Still waiting for my 1000 euro... For a cascade build. Nearly a year ago since i paid them. And no money back yet.... Quote
Random Posted January 27, 2016 Posted January 27, 2016 Don't know if you are ref to me, but that was certainly not the reason. If it is not me, apologies:celebration: Sorry, my mistake I remembered that happening to someone and was thinking about it recently Quote
Guest george.kokovinis Posted January 27, 2016 Posted January 27, 2016 Sorry, my mistake I remembered that happening to someone and was thinking about it recently Cool, no problem buddy. Quote
Rosty Posted February 18, 2016 Posted February 18, 2016 Still waiting for my 800 EUR and still no respons from dimastech on mail... But dimastech still going "strong" on webshop and so on.... Quote
Alex@ro Posted February 18, 2016 Posted February 18, 2016 We can all leave negative reviews on facebook page for this matter... Ut's incredible what happens here and everyone is so silent about... Sent from my SM-N910F using Tapatalk Quote
M.Beier Posted February 22, 2016 Posted February 22, 2016 We can all leave negative reviews on facebook page for this matter... Ut's incredible what happens here and everyone is so silent about... Sent from my SM-N910F using Tapatalk It will be deleted, he has time for removing such, but no time to refund. Thief - no other description matches. What would work, would be contacting his business partners, however, I am not personally involved in this financially, so I will not be the one to do such. NB: Since this thread was started, I changed my signature, I bet if more active forum users does so, it will impact his business. Quote
xxbassplayerxx Posted March 17, 2016 Posted March 17, 2016 Wish me luck... I just ordered a v3.0 to replace my 2.5 I wish I didn't love my 2.5 so much. I hate giving them my business Fortunately, I'm pretty well protected with Paypal. Quote
filmbot Posted March 18, 2016 Posted March 18, 2016 Wish me luck... I just ordered a v3.0 to replace my 2.5 I wish I didn't love my 2.5 so much. I hate giving them my business Fortunately, I'm pretty well protected with Paypal. Did you order direct or via PPCS (or other vendor)? It took a little time for mine but just a couple emails via their website and I got it without issue. I ordered mine riiiiight before all this was coming out. I would like to think they really are trying but think the upfront capital needed for some of these phase units is too much to handle for them right now. The benchtables and other accessories shouldn't be as much of a burden. Make sure to keep us updated. Quote
xxbassplayerxx Posted March 18, 2016 Posted March 18, 2016 I ordered on their US site. Spoke to the Skype support line yesterday and she said the order was received and it should ship today or Monday. [3/17/2016 2:03:19 PM] Supporto DimasTech: Hello,we got it now[3/17/2016 2:03:43 PM] Supporto DimasTech: It should ship tomorrow or latest Monday Hope that's true Quote
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