December 15, 20159 yr Escalate now, worry later. I sent em the last email on paypal & their normal email, if they don't respond by tomorrow it's getting escalated then I'll just let paypal deal with it. It would be nice to get my money back yes, but i'd much rather have my dam test bench -.- I can't find anything similar to it that I like for a reasonable price, they're the only ones
December 20, 20159 yr Finally got my stuff @zeropluszero @Gunslinger Great to hear. Edited December 21, 20159 yr by Gunslinger
January 25, 20169 yr Sorry if some take this as totally uncalled for... But really sad thread, quality products, dedication, and then turning into a criminal scumbag over peanuts - what a waste of carbon.
January 25, 20169 yr I ended up winning my PayPal dispute because they never did respond. About 1 week after I received my refund, the order showed up at my door. They then became very busy on email, forum PM's and my cell phone to get their money back. I let them sweat it out in silence for a few of weeks as payback for the crap customer service, then repaid the invoice last week.
January 27, 20169 yr I'm waiting for my last 800 Eur i was promised to get back in december, 800 Eur of 2000 Eur i paid for 1 year 3 month ago, for a product i never got.. and Dimastech just go silent again
January 27, 20169 yr Should have just had @Gunslinger send you his money and skip Dimastech altogether lol
January 27, 20169 yr Should have just had @Gunslinger send you his money and skip Dimastech altogether lol Mike's ( Gunny ) funds might have bot been enough. Many pages back I said my story with "Dimas". Should have kept the SS and the money ( 700 Euros ). Then we would all be fine :banana::banana::banana:
January 27, 20169 yr I wouldn't cop to that... I mean you sent the one back cuz the power cable was loose didn't you? Didn't even boyher to do a quick diagnostic. I order custom hardware from europe before, its not surprising for a cable to get knocked loose
January 27, 20169 yr I wouldn't cop to that... I mean you sent the one back cuz the power cable was loose didn't you? Didn't even boyher to do a quick diagnostic. I order custom hardware from europe before, its not surprising for a cable to get knocked loose Don't know if you are ref to me, but that was certainly not the reason. If it is not me, apologies:celebration:
January 27, 20169 yr Still waiting for my 1000 euro... For a cascade build. Nearly a year ago since i paid them. And no money back yet....
January 27, 20169 yr Don't know if you are ref to me, but that was certainly not the reason. If it is not me, apologies:celebration: Sorry, my mistake I remembered that happening to someone and was thinking about it recently
January 27, 20169 yr Sorry, my mistake I remembered that happening to someone and was thinking about it recently Cool, no problem buddy.
February 18, 20169 yr Still waiting for my 800 EUR and still no respons from dimastech on mail... But dimastech still going "strong" on webshop and so on....
February 18, 20169 yr We can all leave negative reviews on facebook page for this matter... Ut's incredible what happens here and everyone is so silent about... Sent from my SM-N910F using Tapatalk
February 22, 20169 yr We can all leave negative reviews on facebook page for this matter... Ut's incredible what happens here and everyone is so silent about... Sent from my SM-N910F using Tapatalk It will be deleted, he has time for removing such, but no time to refund. Thief - no other description matches. What would work, would be contacting his business partners, however, I am not personally involved in this financially, so I will not be the one to do such. NB: Since this thread was started, I changed my signature, I bet if more active forum users does so, it will impact his business.
March 17, 20169 yr Wish me luck... I just ordered a v3.0 to replace my 2.5 I wish I didn't love my 2.5 so much. I hate giving them my business Fortunately, I'm pretty well protected with Paypal.
March 18, 20169 yr Wish me luck... I just ordered a v3.0 to replace my 2.5 I wish I didn't love my 2.5 so much. I hate giving them my business Fortunately, I'm pretty well protected with Paypal. Did you order direct or via PPCS (or other vendor)? It took a little time for mine but just a couple emails via their website and I got it without issue. I ordered mine riiiiight before all this was coming out. I would like to think they really are trying but think the upfront capital needed for some of these phase units is too much to handle for them right now. The benchtables and other accessories shouldn't be as much of a burden. Make sure to keep us updated.
March 18, 20169 yr I ordered on their US site. Spoke to the Skype support line yesterday and she said the order was received and it should ship today or Monday. [3/17/2016 2:03:19 PM] Supporto DimasTech: Hello,we got it now[3/17/2016 2:03:43 PM] Supporto DimasTech: It should ship tomorrow or latest Monday Hope that's true
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